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Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Shapadi Limited (“Shapadi”, “we”, “us”), based in Nigeria, collects, uses and protects your personal information when you use our website and services.

1. Information we collect

  • Account & contact details — such as your name, phone number (including via WhatsApp) and email address.
  • Store content — products, photos, videos, prices and descriptions you upload.
  • Transactional records — receipts, invoices and sales records you create.
  • Usage data — basic technical information such as device, browser and pages viewed, used to operate and improve the service.

2. How we use your information

  • To create and operate your store and account.
  • To enable discovery and contact between buyers and vendors.
  • To send service messages, such as verification codes and notifications.
  • To provide receipts, invoices and sales tools.
  • To maintain security and improve the platform.

3. How we share information

We do not sell your personal information. We may share it with:

  • Service providers who help us operate (for example, messaging, email, image hosting and infrastructure providers).
  • Other users — your public store information (such as products and store name) is visible to buyers by design.
  • Authorities where required by law.

4. Data retention

We keep your information for as long as your account is active or as needed to provide the service and meet legal obligations.

5. Your rights

You may request access to, correction of, or deletion of your personal data by contacting us. We will respond in line with applicable Nigerian data protection law.

6. Security

We use reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure.

7. Children

Shapadi is not directed to children under 18, and we do not knowingly collect their data.

8. Changes

We may update this policy from time to time and will post the updated version here.

9. Contact

For privacy questions or requests, email admin@shapadi.com.